The story of willful fraud by Paytm to loot its customers with forged documents

This is in regards to a wilful fraud perpetrated upon me by the team at Paytm by closing my account without consent or information and by denying knowledge about my money and important transactions.

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Updated on 8th May 2017

Now I being forced to accept an amount from Paytm which is not based on any document or account statement. It has been randomly announced by Paytm that they will give this much money. Take it or leave it. The powers to be are on thr side.

Vijay Shekhar Sharma who is aware of this fraud has blocked me so as to shrug responsibility and to encourage his men to defraud people.

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The other day I received a call from Paytm, where the employee told me that many such accounts are being closed without information or consent and when I asked him about where is all that money going, he said I can raise an escalation about it. Kindly note that even though, after raising the issue, I have got Paytm to admit that they have not disclosed where my money and I am forcing Paytm to give back my money, Paytm as the employee said has no knowledge either where money is or when it will be returned to people.

This sounds like a huge case of fraud and embezzlement wherein without any information Paytm is closing accounts and keeping the money to self.

It is also important to note here that in all interactions with Paytm, the employees are not giving their names or designation at Paytm. 

Now that I have raised repeated escalations, they are claiming to have documents which do not exist which state that I replied to them on 19th, and reverted on Ganesh's email on 19th. If that is the case, those emails are clear fabrications and forged documents created by Paytm at their CEO's direction who is aware of this. Indeed, while Vijay Shekhar Sharma is buying a posh 82 crore Lutyen's Delhi home, he has the inside knowledge of how the fraud is happening. I have repeatedly emailed him and raised the issue through his social accounts, but he has been unable to reply because of all the Chinese money he is counting. Apparently, it was less for him, so he began swindling his own customers it seems.

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How did I come to know about this?

I had an important payment to make at a shop and instead of withdrawing cash I thought of paying it through Paytm. The account didn't work and no one at Paytm helped. They failed to recognize my details. Upon repeated escalations, they admitted they just erased my account on a whim.

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I want my account reinstated to its previous standing. I don't know how it will be done. The consumer forum can't help. The media is too enamored by the Chinese funding Paytm has so doesn't raise its voice. Its strange that so many people have been duped by paytm on various occasions, I have read so many stories in the past week, but shockingly, not one media raises its voice.

It had long-standing coupons ensuring cashback every month till December. I had already used coupons until April.

It has very important transaction details.

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The Paytm players in the story

Pankaj called me and admitted that a wrong has been done upon me. He said he will talk to his superiors and get a resolution for me. But the superiors shut him up and he never called me back.

Divyanshu was the one who got all aggressive that it was Paytm's wish if they want to do it, they will do it.

Priyesh called me the other day and assured that he wil call back within 2 hours with a proper resolution and close the case. But he was gagged too by the top brass at Paytm.


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